This privacy notice is issued on behalf of New Testament Church of God (NTCG) and when we mention, “We”, “Us or “Our” in this privacy notice, we are referring to the relevant charity that is responsible for processing your data.

NTCG is a charity registered in England and Wales, number 250306. We are also a company limited by guarantee, number 00917145. Our Site is owned and operated by NTCG whose registered address is:

3 Cheyne Walk,

Northampton,

NN1 5PT

NTCG are the data controllers and are responsible for general data protection matters and complaints arising with respect to day-to-day matters.

A Data Protection Lead has been appointed who is responsible for overseeing questions in relation to this privacy notice. Queries related to Data Protection should be directed to the Data Protection Lead (see the section “How to Contact Us”)

This privacy notice aims to give you information on how NTCG collect and processes your personal data which either you have provided to Us or we obtain. This notice applies to the personal information We collect about you directly or that We collect from third parties. It sets out:

• What information We collect, and from whom.
• How We use that information.
• Direct Marketing.
• Lawful Basis.
• How do We store your data how long We keep it for.
• How your information is protected.
• How do We share your data.
• International transfers of personal data.
• How you can control your data.
• Summary of your rights in relation to the information We hold about you.
• Contact Us.
• How to complain.

This website is not intended for children, and We do not knowingly collect data relating to children.

What Data Do We Collect?

We collect personal information you give Us when you:

• Contact details such as name, address, email address, phone numbers and date of birth.
• Sign up for an online course
• Leaving a legacy.
• Information you provide when you correspond with Us.
• Applying for support.
• Attending an event.
• Financial information that you provide to Us including donations, fundraising and gift aid.
• Order products and services from Us.
• Use of Our products, services and website.
• Provide a testimonial or a review on Our website.
• Communicate with or contact Us.
• Enter any of Our surveys.
• Interact with Us on social media platforms.
• Sign up for one of Our newsletters or other communications.
• Request a call back through Our websites.

 

Where We request information from you, this will be explained in the relevant forms or pages, or over the telephone. You may choose to provide additional information when you interact with Us or to a third party who refers you to Us.

We will collect data you give Us when applying for a job, becoming a Minister in Training, this may include:

• your bank account details and tax and residency status
• references from previous employers or educational institutions
• contact details for you, and any next of kin
• Qualifications
• information concerning your health and medical conditions
• information about your race, ethnicity, and sexual orientation
• details of unspent criminal convictions

Special category data

Special categories of data (as referred to in the DPA 2018) includes information about a person’s racial or ethnic origin; political opinions; religious or similar beliefs, trade union membership; health (including physical and mental health, and the provision of health care services); genetic data; biometric data; sexual life and sexual orientation.

Where data processing relates to Special Categories of Data the following processing conditions apply:

• Explicit Consent has been given by the data subject.
• Processing is necessary for carrying out obligations under employment, social security or social protection law, or a collective agreement.

Social Media Users

We use social media channels (including Facebook, WhatsApp, Vimeo and Instagram, the “Social Media Companies”) to publish information about the charity. If you follow or otherwise engage with our social media channels, we will collect Usage Data to analyse how users interact with those channels. If you use social media to send us messages or posts, we may use your Profile Data to communicate with you. When you interact with our channels, the Social Media Companies will also process your personal data for the purposes set out above as Joint Controllers. For more information, we would encourage you to review the privacy notices published by the Social Media Companies.

How Do We Use Your Data?

All personal data is stored securely in accordance with the DPA 2018 (the UK’s General Data Protection Regulation). We use your data to provide the best possible products and services to you.

This includes:

• Providing and managing your access to Our Site.
• To administer and manage our relationship with you, such as responding to communications.
• Personalising and tailoring your experience on Our Site.
• Responding to communications from you.
• To send transactional and service messages in relation to an event,
• Analysing your use of Our Site and gathering feedback to enable Us to improve Our Site and your user experience, continually.
• To comply with legal or regulatory requirements.
• To help us establish, exercise, or defend legal claims.

In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data.

Direct Marketing

We may from time to time supply you with email newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the ‘unsubscribe’ link in the email or by contacting Us (see the section on How to Contact Us)

Once you have submitted your preference to Us, We may use these for marketing purposes which may include contacting you by email, telephone, or text message with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the DPA 2018, GDPR, and the Privacy and Electronic Communications Regulations.

Lawful Basis

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:

• You have given consent to the processing of your personal data for one or more specific purposes.
• Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
• Processing is necessary for compliance with a legal obligation to which we are subject.
• Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.

We rely on our legitimate interests for the following reasons:

• Keeping Our records up to date.
• Developing, marketing and charging for Our products and services.
• Running our websites and keeping them safe and secure.
• Presenting Our content and communications in the most effective and sustainable manner for you and your devices.
• Helping you use Our websites, including obtaining products or services.
• measuring how you use our websites and improving their content and accessibility.
• Measuring and understanding how effective Our marketing is.
• Complying with legal and or regulatory requirements.
• To provide insight and analysis into how our social media channels are used and how they are performing.

How do we Store and how long keep your data?

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Our retention of your personal data is linked to your actions. Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Notice, or until you request that the information be deleted (see the section “Summary of Your rights”).

Please see our retention policy and schedule. (Add a link to an accessible PDF)

In some instances, we may need to send your information to third parties outside of the UK. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the UK GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties.

Even if you ask us to delete your Personal Information, we reserve the right to retain your personal data where such retention is necessary for compliance with a Statutory obligation (for example to maintain a copy for legal, tax or regulatory purposes,) but in such event, we will do so only as long as necessary to fulfil those Statutory obligations.

How do we protect your data?

Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

All your data is stored electronically in a secure database or a locked filing cabinet and can only be accessed by authorised people. All users of Our system are trained in GDPR.

Where we engage third parties to process personal data on our behalf, they do so upon writing and are contracted to implement appropriate technical and organisational measures to ensure the security of data.

How Do We Share Your Data?

We are committed to not sharing your data and will only do this if it is in your legitimate interest to ensure we provide you with the support and information required to make an informed decision about a service(s) or product(s).

We may contract with third parties to supply products and services to you on Our behalf. These may include payment processing and search engine facilities.

We might share your information across different parts of NTCG for research, and analysis.

In some cases, third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We currently contract with:

Third party name	Used to	Privacy notice
Woocommerce	Online Purchasing	https://wpengine.com/legal/privacy/
Eventbrite	Registration for events	https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/
Breathehr	HR Documents	https://www.breathehr.com/en-gb/privacy-policy
Stripe	Donations and payments	https://stripe.com/gb/privacy
MS 365	Emails and Document Storage	https://privacy.microsoft.com/en-gb/privacystatement
Elvanto/Tithe.ly	CRM and giving	https://get.tithe.ly/legal/privacy-policy
Opera 3	Invoicing, payroll and accounts	https://www.infor.com/about/privacy
LearnWorlds	Online Courses	https://www.learnworlds.com/privacy-policy/
Ticket Tailor	Tickets for events	https://www.tickettailor.com/privacy-policy/
PayPal	Online Purchasing	https://www.paypal.com/myaccount/privacy/privacyhub
WeTransfer	File Sharing	https://wetransfer.com/explore/legal/privacy
Total Giving	Donations	https://www.totalgiving.co.uk/privacy

 

We may also have to share your personal data with the parties set out below.

• Professional advisers including lawyers, bankers, auditors and insurers based in the UK who provide legal, consultancy, banking, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
• We may share your personal information where we need to, where someone’s life is at risk, or we are required to do so by law.
• Sell any or all of our Charity or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller.
• Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

International transfers of personal data

We may need to transfer some personal data to the third parties described above who are located outside of the UK. In such cases, we will take appropriate measures to ensure your data remains protected. If the organisation is based outside of the UK and in a country that is not protected by an adequacy decision (providing an adequate level of data protection) we will take appropriate safeguards such as implementing the ICOs International Data Transfer Agreement (IDTA).

If you have any questions or need more information regarding international transfers of your personal data, please contact us, see the section “How to Contact Us”

Automatic Collection, Cookies and aggregate information collected from Our website.

We automatically collect some data from visitors to our websites. This includes what pages you have viewed, for how long and where you go on our website.

We use cookies to store information about how you use our sites. A cookie is a piece of data stored on a user’s computer to remember information about you and create a profile of your viewing preferences. Your profile is used to tailor your visit to our website, make navigation easier, and direct you to information that best corresponds to your interests. We require your consent to place non-essential cookies on your device. You can change your cookie preferences by selecting the button in the bottom left corner from any page on our website. View our cookies policy https://ntcg.org.uk/cookie-policy/

Information is also collected about how you arrived at our websites in the first place. This includes what links or adverts of ours you have viewed or clicked on to reach Us, or any search terms you have used. Where you see a NTCG advert outside of Our website. We may place a cookie on your browser. This is so that, when you access Our website, We recognise that you have seen an advert of Ours elsewhere.  If you have logged in, this includes your login details.

Aggregate information is collected from users using our own web tracker. This information includes users’ Anonymised Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time of visit, number of clicks, error pages, and number of unique visits. This information is not linked to personal profiles or personally identifiable information provided by users. We use the information to analyse visitor trends and use of our website, administer the website, and gather broad demographic information of our website users.

How Can You Control Your Data?

When you submit information via Our Site, you may be given the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails or by emailing us.

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may withdraw your consent for Us to use your personal data at any time by contacting Us and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible products and services to you (see the section on How to Contact Us).

Please tell us as soon as any of your contact details change so that we can keep our records up to date.

You can change the way we contact you, or the kind of material we send you, at any time by contacting us by post, or email using the contact details below.

Summary of Your Rights

As a data subject, you have several rights and control over how your data is used.

• You can request access to, deletion of, or correction of, your personal data held by Us
• You can ask for a copy of the data you have given Us
• You can require Us to amend or change incorrect or incomplete data
• You can require Us to delete or stop processing your data, where the data is no longer necessary for the purposes of processing
• You can object to the processing of your data where We are relying on its legitimate interests as the legal ground for processing
• You can ask Us to stop processing data for a period if data is inaccurate or there is a dispute about whether your interests override the company’s legitimate grounds for processing data

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Notice, please contact Us using the details set out in the section “How to Contact Us”.

How to Contact Us

Should you have any questions about this statement or wish to make a complaint please contact us in writing, through our website Contact Us, or by emailing us at dataprotection@ntcg.org.uk

Please ensure that your query is clear, particularly if it is a request for information about the data, We hold about you.

How to complain

If you are unhappy with the way that we have processed or handled your data, please contact Us (see the section How to Contact Us).

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the Information Commissioner’s Office are:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone: 0303 123 1113 Website: https://ico.org.uk/concerns/

Changes to Our Privacy Notice

We may change this Privacy Notice as we may deem necessary from time to time, or as may be required by English law. Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.

Last updated April 2024